Dear Bob B,
Thank you for choosing to stay with us.
Protea Hotel Breakwater Lodge is situated in one of the most popular locations in South Africa, namely, the V & A Waterfront. The Waterfront boasts many interesting shops, restaurants and places of entertainment. It is not only a popular location for our international tourists but also for our local tourists.
It is with delight that we read that you found our rooms nice and that it met all your needs. We are happy to hear that you enjoyed your meals in our restaurant and found it value for money.
Thank you once again for your review.
We look forward to welcoming you back to our hotel when you next visit Cape Town.
Yours in Hospitality,
Dear Zubaida R,
Thank you for taking the time to review our property.
We are affiliated to the University of Cape Town, hence our "co-habitation" with the Graduate School of Business, a school renowned for one of the best MBA programmes in the world. Our hotel comprises of the 3 buildings, A-block, which houses the main hotel, B-block, which houses the conference venues, rooms, and offices, and C-block, which houses some rooms and the restaurant.
The Breakwater Lodge occupies the same site as the old Breakwater Prison, which dates back to 1859. As you mentioned, you can still see some of the old remnants dating back to its prison days.
We have 7 different room types, and if you are not satisfied with the room allocated to you, you are most welcome to request an upgrade from our Front Office TEAM, and if availability allows, they will gladly assist you with your request.
Despite this, we hope to be able to welcome you back on a return visit to our friendly city.
Yours in hospitality,
Thank you for taking the time to inform us of your stay at our hotel.
It saddens us to read that you did not enjoy your stay at our property. A unique feature we have it that we are affiliated to the University of Cape Town's Graduate School of business and share the property with them, hence having the business school smack dab in the middle of our hotel.
Our corner lounges, which has spectacular views of the Waterfront, are solely for our GUESTS use, but there is the odd occasion when some of our GUESTS reserve them for an event, or it may used as a luggage area for the large groups visiting our hotel.
We are happy to read that you found our Restaurant excellent, and hope you enjoyed the spectacular views.
Yours In Hospitality,
Thank you for your review.
Protea Hotel Breakwater Lodge is unique in that part of our hotel was converted from the old prison. We happy to read that you found our staff courteous and enjoyed our convenient location.
When you next visit us, please make use of the charging stations at our Front Desk as this will alleviate the charging of phones in shifts, allowing you more time to explore the wonders of our beautiful city.
Please accept our apologies for the error, we are happy to read that our Manager on Duty could assist.
Once again, thank you for your review.
Yours in Hospitality,
We thank you for taking the time to review your stay with us.
We have a few unique features, namely our location and the fact that a part of our hotel has been converted from the old Breakwater prison. If you take a walk around our Hotel, you can still see some of the old remnants dating back to 1859, such as the Old Treadmill and Death Cells.
It is fantastic to read that you enjoyed our service and found our rooms clean and comfortable. Our Hotel consists of 7 different room types, and if you are unhappy with the room allocated to you on arrival, you are welcome to request an upgrade, and if availability allows, we will gladly accommodate your request.
Breakfast, we believe, is the most important meal of the day, and it is with delight that we read that you found our fare excellent.
Thank you for your recommendation and the high 5!
We hope to welcome you back to our Hotel when you next visit our friendly city.
Yours in Hospitality,
We appreciate the time taken to provide us with feedback.
It is with great pleasure that we read that you found our hotel pretty good with a good price.
Our hotel comprises of 7 different room types. Should you be unhappy with the room type allocated to you, you are most welcome to contact our Front Desk TEAM to request an upgrade, and should availability allow, they will gladly accommodate your request.
We are in the process of upgrading some of our bedrooms, and this is the reason for the construction work that you saw while staying here.
To start the day without breakfast makes for a long day, and in saying this we are delighted to read that you enjoyed our selection.
Thank you once again for your feedback.