Thank you for your wonderful feedback. We are pleased to hear that overall you had a good experience whilst staying over at the Townhouse.
We are passionate about service delivery and strive daily to offer the highest quality services to our guests. Feedback such as yours confirms that we are still on the right track.
We are sorry to hear about the incident with one of the people in your group. Although the area is relatively safe during the day we recommend that taxi services are utilised at night should our guests wish to travel to other places of interest in the City.
We trust this was not your last visit to the Mother City and that Townhouse would be your hotel of choice on your next trip. A return visit would be most welcomed.
Wishing you a pleasant day further.
Zaida Rhodes - PA to the General Manager
on behalf of
Thank you so much for your feedback – we are so glad we could offer you a warm welcome after your travels and a comfortable room. We will pass on your comments on the food to our team of chefs, as we’re sure they will be thrilled to hear it. We hope to welcome you to Cape Town again soon.