非常棒的酒店，房間很不錯，食物好吃，員工很贊。位置很不錯，門口就有“隨上隨下”的公車站。員工也都沒有什麼不好，地下室有一家很整潔的小店。我們喜歡烹飪早餐雞蛋的女廚師的歌聲！
Thank you for your kind words and rating! I am happy to hear you took advantage of the Hop on, Hop Off bus which is very conveniently located opposite the hotel, its the best way to explore Cape Town. All our staff as are a happy bunch, glad you enjoyed the entertainment. We look forward to welcoming you back in the near future.
這裏的服務非常棒。工作人員非常友好、樂於助人，我們想提前入住、推遲退房，都非常順利地搞定了。旅館的位置不錯，遠離水邊的喧囂，但是去觀光又非常方便。而且旅館外面就有城市觀光車站。去玩滑翔傘運動也非常方便，降落的地方就在酒店前面的沙灘上，去本地的沙灘也非常方便。這裏的早餐也不錯。
旅館的位置、早餐和房間都不錯。停車場很小，所以如果你要停車的話，記得預訂的時候問一下。旅館離Waterfront挺近的，開車過去10分鐘就到。
Thank you for this wonderful review and kind rating! We really appreciate your efforts and kind words. We look forward to welcoming you back to the Winchester Mansions in the near future.
從英國長途飛行后，大約11：00抵達酒店；不得不等待大約1.5小時才得到房間——工作人員沒有打擾，只是提到了14:00登記入住。 其他地方的服務好壞參半——其中一些是優秀的，包括2名司機和伊恩的接待；已經通知酒店在其他地方服務不佳的例子。食物非常好，服務我們吃了兩晚的服務員非常好，但是來自管理層的態度很差。酒店的位置很好，而且這個區域很安全，感覺很好。
Thank you for taking the time to rate our hotel and for your feedback. Our check in time is at 14h00, our reason for this as with most hotels is to ensure that our housekeeping staff has enough time from when a guest checks out to when a new guest checks in to clean and freshen up the room. This should have been explained to you at reception, and I apologies if it was not. With regards to the service you received during your stay with us, I will investigate what went wrong as this is not the standards of the Winchester Mansions, and find it very unusual for our staff and management. Please do accept my apologies for any inconvenience we may have caused you. We do hope you did enjoy your time at the Winchester Mansions and thank you again for your efforts.
