Thank you for taking time to review our hotel and express your concerns.
We're sorry to hear that you weren't entirely satisfied with your stay at Winchester Mansions.
The City of Cape Town has decreased our water pressure to save water. Unfortunately, this affected our top floors as the water pressure became quite low - we sincerely apologise for the inconvenience experienced during your stay. We recently installed a water pump to get our water pressure back to normal so you will most definitely not have the same problem again.
At Winchester Mansions, we treat our guests with the utmost respect and sincerity. We like to think of our guests as family and will go out of our way to ensure that you enjoy your stay with us. We want you to experience more than just accommodation - to feel the friendly atmosphere and ultimately, to relax.
Please be assured that we take the concerns of our guests very seriously and we strive to always ensure that you have a pleasant stay with us.
Thank you so much for your wonderful rating and review. We are very proud to be a part of this wonderful hotel and thank you for being a part of our journey. We cannot wait to welcome you back to the Winchester Mansions.
We are so honored that we were a part of your tour and that we made it enjoyable for you. We thank you for your kind words and your recommendation, and cannot wait to welcome you back.
Thank you so very much for your kind words and rating. We appreciate all your efforts and glad that you had an enjoyable time with us. We hope to welcome you back in the near future.
We are indeed situated at the best spot in Cape Town, our location is superb. I am very happy to hear that you had a wonderful time at the Winchester Mansions and we appreciate your recommendation. Thank you for your kind rating. We hope to see you again in the near future.