Thank you for your feedback. We are disappointed to know that we failed to notify you of our change to a Wyndham Garden prior to your arrival. While we are renovating our restaurant, we are offering a free express continental for our guests. Chill 443 will open by the end of May and will be a one-of-a-kind exciting concept. We hope that you will stay at our property again and give us the opportunity to impress you.
Thank you for your review. Please accept our apologies on behalf of the entire staff for not providing you with a positive experience. We are in the midst of a multi-phase renovation project that will touch on all areas of our property. We appreciate your feedback and being made aware of areas where we can focus and improve as we strive to make every guest's stay perfect. Thank you, and again, our apologies.
Thank you for review. We are pleased to know that we were able to offer the free upgrade so you could enjoy the Canadian skyline view. We apologize if the pool was a little chilly and we will monitor the temperatures to make sure they are set to a comfortable level. We are happy that you found our accommodations very nice and hope to have you back soon.
Thank you for your feedback. For safety, we cannot allow glassware in the pool area. We are currently renovating our restaurant and we very excited about the new concept. Once this is complete we will have more seating and several options for meals and gatherings. Your comments will be shared with our housekeeping and front desk staff. Thank you, and again, our apologies.
Thank you for your review. We are happy to see that you had time to enjoy the sites and area while here as our guest. We look forward to your next visit.