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顯示較少在曼哈頓的中心地帶,離布萊恩公園只有一個街區。去地鐵,Whole Food超市,CVS/Walgreens商店。非常大的房間,有開放的客廳,但浴室相對較小。優秀的客戶服務。投幣式洗衣機。
Thanks for the 4/5 review, Michael!
We're happy you had a nice stay with us! It's wonderful you appreciated our convenient location and spacious rooms, along with our top-notch service. We hope to welcome you back soon for an even more positive experience.
Coral Castillo
Front Office Manager
我們住了4晚。睡得超級好。唯二的問題是:1)我們3個人只拿到了2套浴巾,除非我們問他們要;2)在八月中旬,我們沒法把房間溫度調到華氏80度以下。除此之外,它很好地滿足了我們的需求,淋浴也很棒。我願意推薦這家酒店。
Thanks for the 4/5 review, Dawn!
We're happy you had a nice stay with us. However, we regret the issues you faced with our housekeeping service, along with our temperature control system. We will address your concerns with the appropriate members of our team for improvement. We hope to welcome you back soon for a more positive experience.
Coral Castillo
Front Office Manager
在這裏住了一個月......非常糟糕的無線網絡,多次卡在電梯里,房間里的空調壞了很多次......我不會向任何人推薦它,但也許所有老城區的酒店都是這樣的。
We appreciate the feedback, Vlad.
We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward.
We hope for the opportunity to host you again soon for a more positive experience.
Coral Castillo
Front Office Manager
酒店的房間很棒,員工也很友善。這裏的位置也很不錯。我們建議不要在這裏吃包含在房價內的早餐。你可以在附近像是全食超市這樣的雜貨店裡多採買點東西。這裏的食物本身是真的很不錯,但是三樓非常擁擠,並且只有4部電梯為34樓提供服務,想四處走動還是不小的挑戰。
Thanks for the great review, degroens!
It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our great accommodations and friendly staff, but also our prime location! Your praise lets us know we're doing our job! We hear your feedback about the logistics surrounding our breakfast service and will be sure to bring this up with our management team moving forward.
We can't wait to host you again soon for another amazing experience! Have a fantastic day!
Coral Castillo
Front Office Manager
在這家酒店住了3晚。在一個很棒的轉角房間,可以看到城市的獨特景色。房間乾淨、舒適、安靜。免費早餐有很多選擇。工作人員也非常友好、樂於助人。唯一煩惱的是電梯的等待時間。今年晚些回來的時候,我們肯定計劃再次入住。
Dear 638philipj,
Thank you for the five-star review of Residence Inn New York Manhattan/Times Square. We are thrilled to read about your fantastic stay and how much you enjoyed your corner room with stunning views and the friendly, professional staff during your visit. We appreciate you mentioning our quality breakfast offerings and look forward to welcoming you and your family back for another exciting stay in the future.
Coral Castillo
Front Office Manager
瘋狂的裝修噪音讓我們整晚都無法入睡。令人遺憾的是我們定了三個房間,一共九晚,沒有人通知我們酒店正在裝修。我們花了很高的價錢但是卻沒人告訴我們裝修非常影響睡眠,簡直就像是在戰場上睡覺一樣。
Dear davidgH4131YX,
Thank you for booking multiple rooms with us. We genuinely care about delivering an exceptional experience to all of our guests, and we are sincerely sorry your sleep was disrupted. While these issues are temporary, we understand this does not help your experience, and we hope you will accept our apologies. We are grateful for your patience and hope to welcome you back to enjoy our beautiful, redesigned hotel.
Coral Castillo
Front Office Manager