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1 - 6 則評論(共 1,761 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年7月17日已評論

這家酒店有着優越的地理位置、舒適的房間以及出色友好且十分照顧我們的員工。我們住的房間很大——浴室也很寬敞。酒店提供的食物很美味!同樣在這裏還能欣賞到美妙的風景以及去到海灘享受!酒店還有一個娛樂顧客的團隊,有些意大利人還會沖一整天的浪-而我們在這打排球以及進行其他運動-這感覺很不錯並且有趣!我們十分推薦這家酒店!我們在這度過了一個完美的蜜月!

1  感謝 Mariaaa1212
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年6月26日已評論

桑給巴爾島的海灘很壯觀,很棒的房間,服務超贊。 我們在桑給巴爾島上的旅行很開心。我們很喜歡酒店的服務員。皇家桑給巴爾度假村就像是我們客人的家,下次還會來。大力推薦。

2  感謝 calabash-adventures
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年2月19日已評論 透過行動裝置

我們剛剛在這家不錯的酒店住了三個晚上。我們喜歡海景套房,那裡視野最好,裝修寬敞漂亮。工作人員非常非常友好,總是樂於助人,面帶微笑,樂於助人。尤其是三木餐廳很棒。我們吃了一盤美味的海鮮。海灘乾淨、寬闊、美麗——這是我們在那個地區看到的最好的海灘。總的來說,這家旅館的氣氛很好。它不是5星,而是4顆非常大的星,擁有非常好的個人服務和舒適的氛圍。我們強烈推薦這個酒店桑給巴爾❤️☀️

感謝 svarre
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.dk 查看原文
GM-RZBR,皇家桑給巴爾海灘渡假村 - 全包式 的 General Manager,回應了這篇評論回覆日期:2019年2月22日
Google 翻譯

Thank you so much for your wonderful review and recommendation for Royal Zanzibar Beach Resort!

It's such a pleasure to hear that you enjoyed your stay with us so much and we appreciated your kind remarks about the beautiful seafood plate in Samaki, our gorgeous beach and our terrific staff. We also enjoyed your remark about our atmosphere, we do everything we can to be welcoming, warm and friendly and it was lovely to hear it mentioned so positively.

Thank you once again for choosing to stay with Royal Zanzibar Beach Resort while you were in Nungwi, we hope to welcome you back soon!

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年2月10日已評論

一進酒店的大門,花園水池還有噴泉都建造的非常漂亮,而且酒店裡還有多種遊泳池可供選擇,池畔還有幾英里的白色沙灘,淺綠色的海水非常漂亮。我們的房間非常寬敞,擺着一張四柱床、兩張沙發和梳妝台。浴室也很大,有兩個浴缸。陽台能夠欣賞海面和花園景觀。客房服務每日都回來清掃,但是晚上就停止服務了。服務生們都洋溢着微笑,我覺得沒什麼能夠再改進的了。我在這裏住了14個晚上,我強烈推薦這家酒店,沒什麼不滿的地方了。

感謝 Vowager
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
GM-RZBR,皇家桑給巴爾海灘渡假村 - 全包式 的 General Manager,回應了這篇評論回覆日期:2019年2月16日
Google 翻譯

Thank you so much for your wonderful review and generous recommendation for Royal Zanzibar Beach Resort!

We're absolutely thrilled to hear that you enjoyed your stay with us and the gardeners were particularly pleased to have their handiwork mentioned! We post all reviews for our staff to read (in both Swahili and English) and I know that they will all have enjoyed your kind words regarding their efforts.

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. We hope to welcome you back soon!

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort

回報不適當的回應
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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年1月10日已評論 透過行動裝置

不錯的酒店,乾淨寬敞的房間。海灘很美,不擁擠。漲退潮時間允許一整天遊泳。對那些不想躺着或不想遊泳的人來說,也有很多事情可做。工作人員和動畫師(尤其是 Marco)都非常友好和有趣,我們所有的孩子(10到20歲之間)都找到了事情做。我們從聖誕節一直待到了1月3號。我們很幸運地在泳池邊、沙灘上享受了幾場晚餐派對。食物很好吃,有很多水果!

感謝 702marinn
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
GM-RZBR,皇家桑給巴爾海灘渡假村 - 全包式 的 General Manager,回應了這篇評論回覆日期:2019年1月17日
Google 翻譯

Thank you very much for your wonderful review of Royal Zanzibar Beach Resort!

We're delighted to hear that you and your family enjoyed their stay and our Animation Team was particularly pleased to be mentioned so positively!

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. We look forward to welcoming you back in the near future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年11月28日已評論 透過行動裝置

這家酒店很吵鬧(鄰居的音樂聲一直持續到午夜1點鐘),食物不太好,工作人員過度勞累,房間破敗髒亂,酒店經理也過度疲勞、並不稱職。沒有提供酒店和地區信息或者酒店地圖。到處都是塑料製品(酒吧、自助餐上都使用,沒有環境意識,是我們在坦桑尼亞包括桑給巴爾這四周期間看到過的最差的例子)。我不會推薦這家酒店,距離五星標準差得太遠了,最多三星或三星以下!

感謝 IrisO171
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.de 查看原文
GM-RZBR,皇家桑給巴爾海灘渡假村 - 全包式 的 General Manager,回應了這篇評論回覆日期:2018年12月18日
Google 翻譯

Dear Iris,

I'm so sorry that you didn't enjoy your stay with us. I'm also disappointed that you didn't take the time to speak with management regarding the concerns you have listed in your review.

Although we are far from perfect, we work hard to ensure that our guests have a great stay and when they are disappointed in any aspect of it, we also work hard to address the issue to ensure it is corrected for them. In your case, I believe that you spoke with your travel representative about a separate issue that you haven't mentioned here and you were provided with substantial compensation as a result. We would have been happy to address your other concerns at the time had we known about them.

As is visible in so many of our reviews, our staff are very well thought of by most of our guests and our cleanliness is often praised. We agree that our original superior rooms need a touch up, something we are planning this coming April, May and June but I think old and wracked-up would be an exaggeration.

When you say "everywhere plastic", I assume you are referring to the drinking straws. We have now, in line with current trends, removed the plastic straws and will offer paper straws to those guests who wish to have one. We have been working on this for a while but were having trouble sourcing the paper straws.

The music is from quite a distant neighbour and in walking around at night, we find that it can rarely be heard as far as the guest room blocks at a level that would disturb anyone.

Once again, I'm sorry that you had such a poor experience and we wish you pleasant travels in the future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort

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