我和我的家人在三居室別墅住了一個星期。這家酒店很不錯,我們真的很喜歡。別墅非常寬敞而且時尚,洗漱用品和夜床服務都很好。泳池區很漂亮,我們花了很多天在那裡遊泳。我們預訂的是半食宿,兩個餐廳的食物都很棒。強烈推薦。更多
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我和我的家人在三居室別墅住了一個星期。這家酒店很不錯,我們真的很喜歡。別墅非常寬敞而且時尚,洗漱用品和夜床服務都很好。泳池區很漂亮,我們花了很多天在那裡遊泳。我們預訂的是半食宿,兩個餐廳的食物都很棒。強烈推薦。更多
顯示較少Dear Nklevy,
Wow! Thank you so much for taking the time to review your stay with us. We are delighted to know that you have enjoyed your experience at Essque Zalu and loved the villa, services, food, amenities, turn-down and staff. Your comments are very much valued and are inspiration to our team. Thank you again and we are looking forward to seeing you on your next trip to Essque Zalu Zanzibar.
Best regards
Naresh Byra
桑給巴爾島的海邊酒店,濃濃的當地特色,天藍藍水藍藍,可惜的是沒有沙灘,都是峭壁,餐食也比較一般,略微簡單
Dear Darren,
Thank you for staying with us and for your review.
We have noted the feedback on our meals and would like to highlight that we are at the moment implementing changes aimed at improvement in this area.
We hope to see you again here in the future.
Best regards,
Cyrus
我不知道為什麼其他人在這家酒店有不好的經歷,我們的經歷非常棒。從我們走進前門的那一刻起,我就驚嘆不已。因為是我們的蜜月旅行,酒店提供了免費昇級到海景小屋的機會,真是太棒了。房間里有一張特大號的床,有一張舒適的床墊,空調和兩颱風扇,一個巨大的浴室里有兩個洗手池。我們也有自己的私人平台,可以直接看到大海。客房服務員每天來兩次,補充水、毛巾和洗浴用品,包括洗髮水、護髮素、肥皂和身體乳液。有一天,他們把鮮花放在我們的床上,真的非常溫馨。食物:這家酒店的食物主要是傳統的斯瓦希裏海鮮,雞肉,牛肉菜肴和沙拉,非常安全。如果你想吃點心的話,他們還有一份泳池邊的菜單。那些批評食物的人可能忘了他們在桑給巴爾。食物很新鮮,是用當地的食材,桑給巴爾香料自然調味的。我們喜歡碼頭餐廳,每天都回來吃美味的海鮮。如果你想吃西餐,你可以在路邊的希爾頓酒店吃到。早餐還行,培根是天然的,不是人工腌制的,所以要做好準備,以適應不同的口味。他們做的煎蛋很好吃!遊泳池:遊泳池很棒,是這個地區最大的。毛巾每天都會更換,如果你想要的話,你可以要求更多。有一個很棒的遊泳池酒吧,裏面有當地的啤酒,葡萄酒,還有很棒的雞尾酒。當你躺在日光浴床上休息時,你會忍不住凝視着大海的美景。工作人員:這家酒店的工作人員非常友好,他們只是想讓你滿意。有一天,我問我可不可以喝點椰子水。他們沒有,所以他們叫人去爬樹摘椰子!我們喝完椰子水以後,他們就為我們把椰子殼切開,這樣我們就可以把椰子肉也吃了。正是這些舉動讓這家酒店與眾不同。我要說的是,這家酒店距離南威村的主要部分約1.2公里,退潮時很容易到達海灘。這家酒店是一家安靜的私人酒店,不像鎮上的其他酒店,被所有人和一切包圍着。我唯一不滿的不是酒店,而是從南威村前往酒店的那條路。太糟糕了,出租車司機送你回酒店時會多收你一些錢。住在天堂的小小代價。
Dear GinaLee,
Thank you very much for your kind feedback. We are happy that you enjoyed your honeymoon stay with us.
May i also point out that the Local District council has already allocated resources for the maintenance of the access road here and they have informed us that the works will commence soon. We all hope that this part will be worked on the ease the access to our Resort.
Thank you for your recommendation and we look forward to hosting you again here.
We wish you the very best in your marriage.
Kind regards,
Cyrus
這裏的景色簡直就是地球上的一片天堂,海水是藍綠色的,適合拍照發instagram,海邊的碼頭和餐館特別上鏡,拍起照來很好看。別墅的房間又寬敞又乾淨,遊泳池又大又乾淨。員工善良、樂於助人,而且非常專業。早餐多種多樣,香腸和芒果醬尤其美味。按照非洲的標準,咖啡是很好的。我們在碼頭的餐廳吃了晚餐,非常棒:有當天捕獲的章魚,蒜味對蝦也非常棒。牛排一般般,海鮮也一般。如果客人不多,可以晚點退房。酒店離Nungwi中心有點遠,但完全可以步行前往(大約15分鐘)。WIFI只適用於大堂和遊泳池,房間里沒有。
Dear Passport809843,
Thank you for choosing to stay with us and for this kind review. We are happy that you enjoyed your time here and found our services pleasant.
We have noted the WIFI challenge and would like to inform you that we are in the installation plan for a more reliable and consistent system that will be reliably available in all areas of the resort.
We look forward to hosting you again soon.
Best regards,
Cyrus
我們在這裏總共住了四天,期間我們只看到有10個團隊客人入住。酒店給人一種蕭條的感覺,附近商店關門,藝術畫廊也關閉了,貌似都要倒閉了。不過酒店在桑給巴爾島區域算是上遊水平,價格比較貴。客房非常舒適,泳池區很棒。酒店有兩家餐廳,但兩者之間並沒有太大差別,菜單也沒有什麼變化。 如果你想去其他地方吃,可以出去找找。 因為這個酒店價格超出該區域其他酒店的兩倍,所以我希望能更好一點。
Dear Merlote,
Thank you for staying at Essque Zalu Zanzibar and for your kind comments. I admit we had few guests in early June as most resorts, but the number is over 80% occupancy for the rest of the current season. Also, we have new positive changes; moving the boutique from previous location to the reception lounge with a wide selection of new products. Just want to assure you, the menu items are being monitored and evaluated on regular basis in both restaurants for better culinary experience. Hope to see you back again.
Best Regards,
Philip
我不推薦這家酒店或者這裏的服務。因為在酒店按摩服務的賬單上犯了一個錯誤,我被當作罪犯對待,在我經歷這樣的事情之後,我感覺受到了侮辱。他們給我住的距離500米的酒店打了電話,我同意2小時后回到這裏處理賬單問題之後,他們帶着警察來到了我住的酒店,就好像我從他們那裡偷了東西一樣。我再也不會去這家酒店了。
Dear Nigel
Thank you for your visit to our SPA.
We acknowledge your feedback and regret that the handling of the errors in your bills payment resulted in frustrations and inconvenience on your part.
Our billing procedure has been revised to ensure that this kind of miscommunication does not recur in the future.
Kind regards,
Cyrus
我們在這裏住了一天,在泳池旁很涼快,我們的飲料很好喝,酒店氛圍很好,有趣的是有個從倫敦來的DJ,讓我們的住宿更加開心,飲料好喝,音樂讓人心情好。
Thank you for your visit and kind feedback! We look forward to hosting you again soon.